Delivery Information

We're still delivering - see our latest updates on coronavirus. We're doing our best, and still getting orders out quite quickly, but there will be some delays. We're now sending most orders out the same day, Tuesday to Friday, if ordered before midday. Weekend orders and orders placed on Monday are likely to take an extra day. If your country's postal service has delays, they will, of course, delay orders coming to you.

Orders placed before 3pm Monday to Friday will normally be sent out the same day. Orders placed after 3pm on Friday, and over the weekend, will normally be sent out on Monday. We're closed on UK bank holidays.


UK Orders

FREE First Class Royal Mail delivery for orders over £25, and just £2.95 for smaller orders. Royal Mail Special Delivery* Guaranteed Next Day available for £6.95 extra, or FREE with any order over £100. No delivery surcharges for Northern Ireland, Highlands & Islands or anywhere else!

If the delivery date is important to you, please contact us so we can confirm availability.

Europe

Yes, we're still shipping across Europe! Please note, though, that while Brexit means orders to the EU won't be charged VAT, they may be subject to import duties, which we have no control over - you will need to pay any due taxes to receive your order. FREE delivery on orders over £70, and under 2kg; for smaller orders, £7.50 per order for Registered Priority Airmail*, typically 5-8 days. Express air courier available at extra cost, and high value orders may be upgraded to courier delivery at no extra charge. Orders over 2Kg in weight may be subject to additional cost. Please allow up to a month for delivery, as delays do happen occasionally with airmail.

Rest of the World

FREE delivery on orders over £70 and under 2kg; for smaller orders, £10 per order for Registered Priority Airmail*, typically 5-8 days, but can take longer. Express air courier* available at extra cost, and high value orders may be upgraded to courier delivery* at no extra charge. Orders over 2kg in weight may be subject to additional cost. Please allow up to a month for delivery, as delays do happen occasionally with airmail. We've seen extra delays recently with orders going to Brazil.

Orders over 2kg

For all orders outside the UK, heavy orders may cost more to send, but the shipping cost will be displayed in the checkout before you commit.

Australia, New Zealand and Norway

Customers in these countries will have import GST / VAT paid for on their behalf by SQL Workshop Ltd through the Low Value Import GST / VAT schemes. This will apply to individual items not exceeding the following values – Australia AUD $1,000 AUD, New Zealand – NZD $1,000, Norway – NOK 3,000. For items over these values, you will be responsible for the payment of any import GST/VAT.


* A signature will be required for registered or guaranteed delivery services. Next Day delivery means orders should be delivered the day after dispatch - orders placed over the weekend with Special Delivery should arrive on Tuesday.

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