Delivery Information
Orders placed before 3pm Monday to Friday will normally be sent out the same day. Orders placed after 3pm on Friday, and over the weekend, will normally be sent out on Monday. We're closed on UK bank holidays.
Christmas Delivery
Christmas may be a while away yet, but it's good to be prepared in advance. If you buy something as a Christmas gift, we'll accept returns up until January 17th, so you don't have to leave it until the last minute.
We'd very much recommend allowing plenty of extra time for deliveries if it's at all possible. For international orders, DHL delivery is usually an option in the checkout, which will normally be quicker than regular mail. The last ordering dates given here are based on when the Royal Mail say orders *should* still arrive in time, but keep in mind that delays can happen. These are the last dates when orders should be delivered in time for Christmas:
UK delivery:
Friday 20 December: 1st Class (our regular UK delivery, free on orders over £15)
Monday 23 December: Special Delivery (optional, at extra cost, select in checkout)
International delivery:
Monday 9 December: Africa, Asia, Caribbean, Central and South America, Far and Middle East
Tuesday 10 December: Cyprus, Malta
Wednesday 11 December: Eastern Europe (except Czech Republic, Poland and Slovakia)
Thursday 12 December: Australia, Greece, New Zealand and Turkey
Friday 13 December: Canada, Czech Republic, Finland, Italy, Poland, Sweden, USA
Monday 16 December: Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
Wednesday 18 December: Belgium, France, Ireland, Luxembourg
If we have your order before 3PM on these dates, it's likely to arrive in time, but do keep in mind that delays can happen. It's much better to order earlier if you can.
UK Orders
FREE First Class Royal Mail delivery for orders over £15, and just £2.50 for smaller orders. Royal Mail Special Delivery* Guaranteed Next Day available for £6.95 extra, or FREE with any order over £100. No delivery surcharges for Northern Ireland, Highlands & Islands or anywhere else!
If the delivery date is important to you, please contact us so we can confirm availability.
Europe
FREE delivery on orders over £70, and under 2kg; for smaller orders, £7.50 per order for Registered Priority Airmail*, typically 5-8 days. Express air courier available at extra cost, and high value orders may be upgraded to courier delivery at no extra charge. Orders over 2Kg in weight may be subject to additional cost. Please allow up to a month for delivery, as delays do happen occasionally with airmail.
Rest of the World
FREE delivery on orders over £70 and under 2kg; for smaller orders, £10 per order for Registered Priority Airmail*, typically 5-8 days, but can take longer. Express air courier* available at extra cost, and high value orders may be upgraded to courier delivery* at no extra charge. Orders over 2kg in weight may be subject to additional cost. Please allow up to a month for delivery, as delays do happen occasionally with airmail. We've seen extra delays recently with orders going to Brazil.
Orders over 2kg
For all orders outside the UK, heavy orders may cost more to send, but the shipping cost will be displayed in the checkout before you commit.
* A signature will be required for registered or guaranteed delivery services. Next Day delivery means orders should be delivered the day after dispatch - orders placed over the weekend with Special Delivery should arrive on Tuesday.