Delivery Information

We're still delivering - see our latest updates on coronavirus. We're doing our best, and still getting orders out quite quickly, but there will be some delays. We're now sending most orders out the same day, Monday to Friday, if ordered before midday. Weekend orders and orders placed on Monday are likely to take an extra day. If your country's postal service has delays, they will, of course, delay orders coming to you.

In the UK, Royal Mail are working quite well, but with more risk of delays than usual. This includes Special Delivery, especially going to Northern Ireland, so while most Special Delivery orders will still arrive the next day as expected, delays are more likely than usual.

Orders placed before 3pm Monday to Friday will normally be sent out the same day. Orders placed after 3pm on Friday, and over the weekend, will normally be sent out on Monday. We're closed on UK bank holidays.


UK Orders

FREE First Class Royal Mail delivery for orders over £25, and just £2.95 for smaller orders. Royal Mail Special Delivery* Guaranteed Next Day available for £6.95 extra, or FREE with any order over £100. No delivery surcharges for Northern Ireland, Highlands & Islands or anywhere else!

If the delivery date is important to you, please contact us so we can confirm availability.

Europe

Yes, we're still shipping across Europe! Please note, though, that while Brexit means orders to the EU won't be charged VAT at UK rates, they may be subject to import duties, which we have no control over. Many countries will have the option to pre-pay duties in the checkout, to avoid any charges and delays with delivery.

You will need to pay any due taxes to receive your order, for the EU, Norway and Switzerland we have included these in the prices of our products to make it easier for you.

Free delivery will apply to most of Europe if your order is over £70 GBP and under 2kg, but if you add items to your basket and enter the checkout, you can confirm the delivery costs and options. Express air courier available at extra cost, and high value orders may be upgraded to courier delivery at no extra charge. Orders over 2Kg in weight may be subject to additional cost. Please allow up to a month for delivery, as delays do happen occasionally with airmail.

Rest of the World

Add your items to your basket to see the shipping costs and delivery options in the checkout. Please allow up to a month for delivery, as delays do happen occasionally with airmail. Many countries will have the option to pre-pay duties in the checkout, to avoid any charges and delays with delivery.

Orders over 2kg

For all orders outside the UK, heavy orders may cost more to send, but the shipping cost will be displayed in the checkout before you commit.

Mexico, China, Brazil

The maximum order value allowed to these countries is:

  • Mexico: 1000 USD
  • China – 5000 CNY
  • Brazil – 2999 USD

If your order's value is more than this please place two separate orders.

Australia, New Zealand, Switzerland, Norway

All duties and taxes are included in the price shown on the product page.


* A signature will be required for registered or guaranteed delivery services. Next Day delivery means orders should be delivered the day after dispatch - orders placed over the weekend with Special Delivery should arrive on Tuesday.

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